Privacy and Cookies Policy

Privacy and Cookies Policy

Effective Date: November 1, 2024

Hookset Solutions, LLC
300 N. Meridian Street, Suite 1260, Indianapolis, IN 46204
Hookset Solutions, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, hooksetsolutions.com (the “Website”).

1. Information We Collect
We may collect the following types of information:

A. Personal Information
  • Name, email address, phone number, and company details when you contact us or complete a form on our Website.
  • Billing information, where applicable.

B. Automatically Collected Information
  • IP address, browser type, operating system, referring URLs, and other usage data collected through cookies and analytics tools.

C. Cookies and Tracking Technologies
  • Cookies, web beacons, and similar technologies are used to track website activity, enhance user experience, and provide targeted advertising.

2. How We Use Your Information

We use the collected information for the following purposes:
  • To provide and manage services: Process inquiries, orders, or requests.
  • To communicate with you: Send updates, respond to inquiries, and provide customer support.
  • To improve the Website: Analyze usage and improve website performance and content.
  • For marketing purposes: Send newsletters, promotions, and offers (with your consent, where required).
  • To ensure security: Detect and prevent fraud, unauthorized access, or other illegal activities.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following cases:
  • With Service Providers: To third-party vendors or contractors performing services on our behalf, such as hosting, analytics, or payment processing.
  • As Required by Law: To comply with legal obligations, enforce agreements, or respond to lawful requests from public authorities.
  • In Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

A. General Rights
  • Access, update, or delete your personal data.
  • Withdraw consent for processing personal data.

B. GDPR (For EU Residents)
  • Right to data portability.
  • Right to restrict processing.
  • Right to lodge a complaint with a supervisory authority.

C. CCPA (For California Residents)
  • Right to know what personal data we collect.
  • Right to request the deletion of your data.
  • Right to opt out of the sale of your personal data.
To exercise your rights, contact us at info@hooksetsolutions.com.

5. Cookies Policy
A. What Are Cookies?
Cookies are small text files placed on your device to store information. They help us understand how you interact with our Website and improve your experience.

B. Types of Cookies We Use
  • Essential Cookies: Necessary for the functionality of the Website.
  • Analytics Cookies: Help us understand user behavior and improve performance (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver personalized advertising.

C. Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Website.

6. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal data.

8. Changes to This Policy
We reserve the right to update this Privacy and Cookies Policy at any time. Changes will be effective upon posting on this page. Continued use of the Website after updates constitutes acceptance of the revised policy.

9. Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy, please contact us at:
Hookset Solutions, LLC
300 N. Meridian Street, Suite 1260
Indianapolis, IN 46204
hooksetsolutions.com